Customer Health & Renewal Radar
Create an explainable account-health and renewal view from contracts, product usage, support, satisfaction, billing, and renewal dates.
Interactive sample in preparation
What you get
A useful first version with the main workflow already mapped out.
- Explainable health scoring
- Renewal ARR calendar
- Account risk timeline
- Missing-signal confidence
Sample data
Twelve synthetic months of B2B accounts, contracts, ARR, usage aggregates, feature events, tickets, SLA, satisfaction, invoices, payments, NPS, renewals, expansion, and churn.
Measures included
- Renewal ARR
- At-risk ARR
- Health score
- Expansion pipeline
- Churn forecast
Connect your data
Start with the sample rows, then replace them with the systems you already use.
Stripe
Direct connector
Account invoices, subscriptions, payments, failures, and refunds
PostHog
API ready
Account and user activity, features, frequency, and recency
HubSpot
Direct connector
Accounts, owners, contracts, renewal stages, activities, and pipeline
Zendesk
API ready
Compatible tickets, SLA events, topics, and satisfaction fields
Make it yours
Describe a change in plain English and keep adapting the tool as the work changes.
- 01Change score weights by customer segment
- 02Add an executive-sponsor activity signal
- 03Create a 120-day renewal worklist
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